Litter-Robot by Whisker integrations. Your smart litter box just got even smarter: Connect your Litter-Robot automatic self-cleaning litter box to more than 100 relevant smart home products in just a few clicks using IFTTT. View our recommended applets for Litter-Robot events that will trigger subsequent smart home actions—or create your own!• 8 mo. ago dammmitdwight Pinch Fault Detected Help Litter-Robot 4 I keep getting notifications from the Whisker App that my LR4 has a pinch detect fault. I cleaned the sensors, and made sure the carbon filter was correctly on. Yet, it’s still not working. App Notice: Pinch Detected at Startup (Power Cycle & Factory Reset) Regular Reset: Reverts to "Drawer Full" when bin inserted. When NO bin inserted, stays on Pinch Detected. What I've already done: Completely removed litter bin/bag. Didn't think it was the problem but worth a try. Complete disassembly/clean.Stops one of the most annoying problem when the robot gets stuck and does not unstuck by itself.In my personal opinion, this sensor is an overkill for the pr...It's more compact than the Litter-Robot 3 Connect, with a footprint of 22" x 27". The dimensions are 29.5" H x 22" W x 27" D and it weighs 24 lbs (empty). It has a larger opening (15.75" x 15.75 ...1. geordi2. •. You can completely bypass (and cure) the pinch sensor issue with as little as a paperclip. All you need to do is unplug the two wire connector plugs from the aluminum …While troubleshooting, I noticed that the metal contacts can be connected to bypass the bonnet, similar to what worked for bypassing the pinch. It would be great to find a way to bypass the DFI. Granted that could lead to poo smears on the globe, but I'm already in the habit of checking the robot frequently so that shouldn't happen.Litter-Robot 3: Checking the Pinch Detect. Watch on. The Litter-Robot is equipped with an Anti-Pinch safety feature to make the Litter-Robot extra safe for your cat. While cycling, if a potential pinch condition is detected, the globe will stop and reverse direction for 2 seconds. The yellow light will begin flashing quickly, about four times ... Jan 14, 2024 · After using the Litter-Robot 4 for over six months, I like the improvements compared to the litter Robot 3 vs 4. The Litter-Robot 4 is quieter, lets us know our cat’s weight, and requires less attention for the waste drawer. The sleek and minimalist design of the Litter-Robot 4 is a big plus point, especially when we compare Litter Robot 3 vs 4. Yellow Cycle paused due to pinch sensor Object hitting pinch bar Clear object from pinch bar and hit reset key to resume cycle Red / Green System fault Low system voltage …The yellow light flashing quickly is due to the anti-pinch feature. The Anti-Pinch safety feature is two pin connected to the motherboard that must touch each other continuously. If they are separated, you will have an alarm (yellow blinking light). The Anti-Pinch safety is located in the top back left of the Litter-Robot base.The Litter Robot 4 is a bit “sleeker” and more modern-looking overall, though. It only comes in black and white, and the outside is glossier than Leo’s. ... Within a month of purchase and setup, the pinch faults began to occur …Need assistance with your Litter-Robot 4? Find guides & troubleshooting tips. Get the support you need today. ... Blue and white alternating light bar (Motor fault) Litter-Robot 4: Blue light bar flashing (Drawer full indicator "DFI" sensors) ... Litter-Robot 4: Yellow Ping-Pong Light Bar (Pinch Detect) Litter-Robot 4: Yellow Round Robin ...20 votes, 18 comments. 12K subscribers in the litterrobot community. Community for all things Litter-Robot. Post your experiences, tips, tricks, and…My LR3 seems to still be doing the proper cycles and such, but I can't control the robot from the app, and the level isn't updating (in the app) from the percentage it was last at before I stopped getting notifications (even after changing the litter and doing a reset). 2. o-Valar-Morghulis-o. • 6 mo. ago. These sensors monitor for potential pinch conditions at all times. If your unit displays a green and white alternating light bar, this indicates an anti-pinch fault during power up. …Empty the Litter-Robot waste drawer. Ensure the waste drawer liner is properly installed and tucked into all 4 tabs. Perform a hard reset after emptying the waste drawer: Unplug Litter-Robot for 10 seconds and replug. Thoroughly clean the Drawer Full Indicator (DFI) with a dry cloth or cotton swab. Check for signs of corrosion.That Blue flash followed by the rapid Yellow flash is indicative of a failure in the Drawer Full Indicators and Pinch Detect Terminals. If your Litter-Robot is in Warranty, give our Customer Experience Specialists a call at 877.250.7729.Led 5 - (Red) Wi-Fi - Fault Mode (Codes Pending) Unable to connect to router Verify router is powered up and operational Power cycle the robot Led 1 - (Blue) Battery mode enabled / Robot is in idle state Green / White Pinch sensor fault Cycle timed out Led 5 at Idle State Wi-Fi Mode (Leds 1-4 are blue) Alternate Single Led Codes Resets, OTA ...Check for excess weight, such as too much litter or waste. When you are done, press the Reset button to reset the cat sensor. If the cycling light is slowly flashing yellow (about once per second) or you are receiving a Cat sensor interrupt or Bonnet removed notification, this indicates a cycle has been interrupted by a cat entering the globe ...If it's blinking fast, then it's the pinch detect fault. Remove the pinch wire and metal contacts from their plastic housing, tape the metal contacts together with electrical tape is a better fix than cleaning them. They are located in a place that collects wet litter which causes ongoing problems. Taping the metal contacts together bypasses ...Community for all things Litter-Robot. Post your experiences, tips, tricks, and hacks. Advertisement Coins. ... Installed a new DFI sensor and pinch connects on my LR3. Followed all the instructions but still getting the slow blue blink and the rapid yellow pinch detect fault light upon startup.Fault sensor Take off glove, look at the rectangle bottom. Clean that, tap the left side (when looking at unit with the tray towards you ) Then reach under the left side of the opening, there are metal pieces under there. Push them back up and flush with the top of your unit. They have to touch Our family has had our LR3 for two years and are mostly in love with it. However, we've had another set of DFI & Pinch Sensors go bad this past week (our 2nd in the last year), which has me concerned about long-term viability of the unit. To LitterRobot's credit, their CS team has been great about identifying the issue and sending replacement ...Either you have a hall effect sensor failure, (which is very rare) or your DFI is sending erroneous data to the control board. The control board both uses the amount of time the drive motor has been running in comparison to the anticipated magnetic field from the fixed magnets in the globe to trigger the 2 hall effect sensors. they have to be ...Tips and tricks for litter robot (pinch detect hack) Gives good tips. Also a very useful mod to protect pinch detect sensor. Final thing I’ll say, petroleum jelly on the metal connector for the pinch detect to help prevent corrosion. Mods, if you see this post please pin for future users to see. This is super useful!20 votes, 18 comments. 12K subscribers in the litterrobot community. Community for all things Litter-Robot. Post your experiences, tips, tricks, and…While troubleshooting, I noticed that the metal contacts can be connected to bypass the bonnet, similar to what worked for bypassing the pinch. It would be great to find a way to bypass the DFI. Granted that could lead to poo smears on the globe, but I'm already in the habit of checking the robot frequently so that shouldn't happen.Jul 11, 2023 · A fter our positive experience with the Litter-Robot 3 Connect for many years, we were excited to test out the new Litter-Robot 4 to see if it could get any better. The new Litter-Robot 4 boasts new patented technology like its OmniSense™ Detection, which has laser and weight sensors to track your cat’s health via a mobile app and a quieter sifting cycle. App Notice: Pinch Detected at Startup (Power Cycle & Factory Reset) Regular Reset: Reverts to "Drawer Full" when bin inserted. When NO bin inserted, stays on Pinch Detected. What I've already done: Completely removed litter bin/bag. Didn't think it was the problem but worth a try. Complete disassembly/clean.App Notice: Pinch Detected at Startup (Power Cycle & Factory Reset) Regular Reset: Reverts to "Drawer Full" when bin inserted. When NO bin inserted, stays on Pinch Detected. What I've already done: Completely removed litter bin/bag. Didn't think it was the problem but worth a try. Complete disassembly/clean.I never actually got the poop to stop smearing on the walls after almost two months. I ended up cleaning the entire inside of the globe twice a week. At one point I went through 35 lbs of litter in one week because of the GIANT clumps that were being created. I’ve never seen anything like it in all my years of scooping cat poop.holmes1r. • 2 mo. ago. Yes, the DFI need to be replaced. Bypassing it difficult at best so its easier to get the replacement. You can get a replacement DFI and pinch contacts from HERE . I highly suggest restoring the pinch contacts to their manufactured configuration. The pinch contacts can be made to be reliable once again by performing ...Experience with Pinch Sensor Fault? Tips & Tricks Hey all, LR3 owners for about a year now and got a new error yesterday. A flashing yellow light and a message declaring a …Hello @Mariagav , Thank you for your reply. According to your order number, the robot is no longer under warranty. If the cleaning of the DFI sensor didn’t fix the issue, we recommend replacing it so you can order a new one from this link: We also recommend replacing the 3 sets of pins so you can order new ones from these links: The following …That Blue flash followed by the rapid Yellow flash is indicative of a failure in the Drawer Full Indicators and Pinch Detect Terminals. If your Litter-Robot is in Warranty, give our Customer Experience Specialists a call at 877.250.7729.1. geordi2. •. You can completely bypass (and cure) the pinch sensor issue with as little as a paperclip. All you need to do is unplug the two wire connector plugs from the aluminum pinch arms, and use the paperclip bent small enough to act as a joiner between the two connector plugs. Take the screws out of the bottom of the base. Unplug the wire from each pinch bar and remove the bars from the plastic slots. Now take some pliers, tin snips, or whatever you have laying around and cut a clean, non-corroded piece of the pinch bar off so you have a small piece of metal. If you're going to bypass both the bonnet and the pinch ... Jul 11, 2023 · A fter our positive experience with the Litter-Robot 3 Connect for many years, we were excited to test out the new Litter-Robot 4 to see if it could get any better. The new Litter-Robot 4 boasts new patented technology like its OmniSense™ Detection, which has laser and weight sensors to track your cat’s health via a mobile app and a quieter sifting cycle. A firm, level surface is required for accurate detection of cats and weight readings. Inspecting the anti-pinch sensors. We will be inspecting the cat presence and anti-pinch sensors. The anti-pinch sensors are located at the sides of the dump port within the base. These are active at all times to ensure we can detect any motion within the drawer. Usually when an over torque fault occurs this is because the globe is taking more effort than usual to rotate. There can be a few causes for this, main one being the LR hasn't been cleaned in a while allowing enough litter to accumulate on the top of the base. This results in the globe having to rub against the litter causing excessive drag.We accept returns of products within 30 days of the sale date for any reason. Items returned after 30 days may not qualify for a refund, or may incur an extra $25 restocking fee, except for the Whisker Litter-Robot III Open Air and Litter-Robot III Open Air Connect and Litter-Robot 4 which are covered by the 90 Day Customer Satisfaction Guarantee below.The Bearded Tech Guy. In this video we'll be taking a look at 5 different errors the Litter-Robot 4 may run into and how to fix them. This include LED status …The Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. OmniSense™ also supports the SafeCat system which continuously analyzes four safety zones to ensure your cat is always safe. There are three laser sensors located in the top of the ...They recommend a standard weight clay clumping litter. I did have a pinch sensor fault about 10 or 11 months in - so still under warranty. The pinch sensors had corroded (I live in a very humid climate). ... Ordered my Litter-Robot 4 on 11/8/2022 and still waiting for it.Need assistance with your Litter-Robot 4? Find guides & troubleshooting tips. Get the support you need today. ... Blue and white alternating light bar (Motor fault) Litter-Robot 4: Blue light bar flashing (Drawer full indicator "DFI" sensors) ... Litter-Robot 4: Yellow Ping-Pong Light Bar (Pinch Detect) Litter-Robot 4: Yellow Round Robin ...Removing the bonnet, flexing/bending back the latches (I discovered I wasn't properly seating the back clasps in-place, this helped a bit with the jerky spinning but failed to …Jul 11, 2023 · A fter our positive experience with the Litter-Robot 3 Connect for many years, we were excited to test out the new Litter-Robot 4 to see if it could get any better. The new Litter-Robot 4 boasts new patented technology like its OmniSense™ Detection, which has laser and weight sensors to track your cat’s health via a mobile app and a quieter sifting cycle. If you’re experiencing issues with your Litter-Robot sensor, here are some steps to take to troubleshoot the issue: Check the battery: Ensure that the battery is fully charged and working correctly.; Clean the sensor: Use a soft cloth to clean the sensor and remove any litter or debris.; Check the wiring: Ensure that the wiring to the sensor is secure and not …A firm, level surface is required for accurate detection of cats and weight readings. Inspecting the anti-pinch sensors. We will be inspecting the cat presence and anti-pinch sensors. The anti-pinch sensors are located at the sides of the dump port within the base. These are active at all times to ensure we can detect any motion within the drawer. A firm, level surface is required for accurate detection of cats and weight readings. Inspecting the anti-pinch sensors. We will be inspecting the cat presence and anti-pinch sensors. The anti-pinch sensors are located at the sides of the dump port within the base. These are active at all times to ensure we can detect any motion within the drawer. Experience with Pinch Sensor Fault? Tips & Tricks Hey all, LR3 owners for about a year now and got a new error yesterday. A flashing yellow light and a message declaring a …We've had a litter robot 3 for about 6 4 months. A few days ago it got stuck in the middle of a cycle. I didn't see it when it stopped, but it looks like it completed the first half to dump the waste then got stuck before it started rolling back to the home position. The yellow light is on solid. The buttons are completely unresponsive.Someone is selling a litter robot 3 for $280 they claim they got new sensors and it’s about 5 yrs old. ... globe refuses to stop but eventually does with the yellow and red sequential flashing light indicating an over torque error, the pinch detect has been bypassed.Someone is selling a litter robot 3 for $280 they claim they got new sensors and it’s about 5 yrs old. ... globe refuses to stop but eventually does with the yellow and red sequential flashing light indicating an over torque error, the pinch detect has been bypassed.Oct 25, 2022 · In this video we'll be taking a look at 5 different errors the Litter-Robot 4 may run into and how to fix them. This include LED status identification of the... LR3 Pinch Sensor Fault. Hello, I'm trying to get my LR3 to bypass the pinch sensor as it seems like a flawed design (already replaced that part of the box once before). I took the bottom part apart and cut the sensor wires and spliced them together and the robot still thinks there is a pinch fault. Is there a way to like reset the whole thing?Also read: Dealing with Pinch Detect Fault Litter Robot. 2. Inspect the Waste Drawer. The Litter Robot will cease cycling if the waste drawer is full to avoid overflow or jamming. It’s essential to empty the drawer frequently to maintain the device’s optimal functionality.The litter is above the fill line or in excess of 10lbs. The cat sensor has not been reset after adding weight. The waste drawer has too much weight. The unit is sitting on an uneven surface - grout lines on a tile floor or in a bathtub. The unit is pushed into a corner, against a wall, or furniture. Objects are resting or pressing on the unit.I hate my litter robot. I have gotten a full replacement after 18 months of mostly good experience with my robot. This new one has been sent to the “shop” where they found nothing wrong with it, it pinches every cycle, always says it’s full, rotates the wrong direction, over torque faults, dump position faults. You name it it has faulted ...Ensure your cat did not enter Litter-Robot during the clean cycle. If your cat did enter, please press the reset button after use. Ensure the litter level doesn’t exceed the raised fill line. If there is too much litter, please remove enough to meet the fill line. Inspect bonnet tabs for corrosion or debris. Remove debris or corrosion if evident.I cleaned the contacts and still had pinch fault. The pinch wiring feeds to the dfi board so I replaced the dfi board and pinch alarm went away. I also had the red,yellow light. It turned out that I partially pulled out the dfi plug on main board when putting it back together. Jan 27, 2023 · Step 1: Check the Sensor’s Placement. Obviously, the first fix you would want to apply is to check the placement of the sensor. The sensor should be placed in the middle of the entrance, with the lens facing toward the inside of the litter box. If the sensor is not properly placed, it may not be able to detect when a cat enters or exits the box. Jan 16, 2017 · If you need to replace the pinch detect terminals on your Litter-Robot and the unit is out of warranty, the process is simple and quick. For those who are th... Check for excess weight, such as too much litter or waste. When you are done, press the Reset button to reset the cat sensor. If the cycling light is slowly flashing yellow (about once per second) or you are receiving a Cat sensor interrupt or Bonnet removed notification, this indicates a cycle has been interrupted by a cat entering the globe ... Ensure your cat did not enter Litter-Robot during the clean cycle. If your cat did enter, please press the reset button after use. Ensure the litter level doesn’t exceed the raised fill line. If there is too much litter, please remove enough to meet the fill line. Inspect bonnet tabs for corrosion or debris. Remove debris or corrosion if evident."Full disassemble" is taking off the bonnet, taking out the globe (dumping the litter), taking out the bottom tray. Spray down and scrub inside the globe. The base gets scrubbed, particularly the pinch detector! Wipe down the outside of the globe and the bonnet, scrub anywhere that got some litter on it.The Litter-Robot four-part system (base, globe, bonnet, and drawer) was constructed with easy upkeep in mind. Whether you’re deep-cleaning or replacing a part, the simple modular design allows you to readily access and service your Litter-Robot. We also offer Litter-Robot repair services even after the WhiskerCare™ Warranty expires—just ... OP • 1 yr. ago. So we noticed our new litter robot 4 smelled like urine and the smell would not go away. I took it apart and lo and behold these pools of urine collecting inside these large gaps inside the globe. I looked around and there is actually a sizable gap between the gray globe and the black ring. So I guess my cat (s) are going in ...Led 5 - (Red) Wi-Fi - Fault Mode (Codes Pending) Unable to connect to router Verify router is powered up and operational Power cycle the robot Led 1 - (Blue) Battery mode enabled / Robot is in idle state Green / White Pinch sensor fault Cycle timed out Led 5 at Idle State Wi-Fi Mode (Leds 1-4 are blue) Alternate Single Led Codes Resets, OTA ...Remove the globe and put the bonnet back on to see if the motor will go the whole way. If so, it’s likely an issue with too much weight in the globe. If you haven’t made any changes with the type or amount of litter than it could be the gears not catching properly or the motor is just going bad.We accept returns of products within 30 days of the sale date for any reason. Items returned after 30 days may not qualify for a refund, or may incur an extra $25 restocking fee, except for the Whisker Litter-Robot III Open Air and Litter-Robot III Open Air Connect and Litter-Robot 4 which are covered by the 90 Day Customer Satisfaction Guarantee below.I would make sure it is seated correctly, and if you want to make extra sure you can remove it and then try a cycle. Always unplug from the back of the unit as opposed to the wall if you want to do a complete reset. Leave it unplugged for 10 mins and then plug it back in. Erinsceales. • 1 yr. ago.If you’re experiencing issues with your Litter-Robot sensor, here are some steps to take to troubleshoot the issue: Check the battery: Ensure that the battery is fully charged and working correctly.; Clean the sensor: Use a soft cloth to clean the sensor and remove any litter or debris.; Check the wiring: Ensure that the wiring to the sensor is secure and not …Longtime readers may know that we purchased two Litter-Robots over three years ago for our multi-cat household. And today, we’re excited to share that we were selected as beta testers for the brand new Whisker Litter-Robot 4, which has now been announced to the public. ***Update: Read our newest review (published October 6, …Need technical support? Our self-service troubleshooters are the fastest way to solve issues with your robot. Troubleshooter Videos Getting Started Manuals Installation Guides Support Articles FAQ Litter-Robot 4 Getting Started Guide Watch on Need assistance with your Litter-Robot 4? Find guides & troubleshooting tips. The Litter-Robot 3 is equipped with a cat sensor that detects when a cat enters and exits the globe. If the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won’t leave the globe or by too much weight in the unit, the timing light will flash red. You will also receive a notification on your phone if you ... Litter-Robot 3: Checking the Pinch Detect. Watch on. The Litter-Robot is equipped with an Anti-Pinch safety feature to make the Litter-Robot extra safe for your cat. While cycling, if a potential pinch condition is detected, the globe will stop and reverse direction for 2 seconds. The yellow light will begin flashing quickly, about four times ... Hello @Mariagav , Thank you for your reply. According to your order number, the robot is no longer under warranty. If the cleaning of the DFI sensor didn’t fix the issue, we recommend replacing it so you can order a new one from this link: We also recommend replacing the 3 sets of pins so you can order new ones from these links: The following …Litter-Robot 4: Green & White Changing Light Bar (Pinch Detect) Litter-Robot 4: Green with Partial Red Flashing (OmniSense sensors need cleaning) Litter-Robot 4: Hard ResetIf you’re experiencing issues with your Litter-Robot sensor, here are some steps to take to troubleshoot the issue: Check the battery: Ensure that the battery is fully charged and working correctly.; Clean the sensor: Use a soft cloth to clean the sensor and remove any litter or debris.; Check the wiring: Ensure that the wiring to the sensor is secure and not …Litter-Robot 4: Green & White Alternating Light Bar (Pinch Detect) Litter-Robot 4: Green with Partial Red Flashing (OmniSense sensors need cleaning) Litter-Robot 4: Hard Reset
Oct 13, 2021 · Hi, I have a litter robot 3 purchased on the 11-08-2020 - Order No 1036965. We have a continuos flashing yellow light (Pinch Detector Problem) I have completed the following: -. Removed the “2 metal pins” and cleaned them - not dirty and afterwords checked the continuity between them - OK. Checked the 2 magnets - OK. Cleaned the DFI sensor. . Fiesta 5p 10 ecoboost hybrid st line x 125cv powershift 3928698
Litter-Robot 4 Size. Compared to Litter-Robot 3, the Litter-Robot 4 is a bit smaller measuring 22 x 27 x 29.5 inches. The Litter-Robot 4 offers two designs: one with a step and the other with a handle. The handle-equipped type is best for cats who like to enter the unit directly without utilizing the step.I'll do you one better; I'll tell you how to bypass the bonnet AND the pinch sensor without even having to make a trip to the store for alligator clips. Take the screws out of the …Litter-Robot 4: Green & White Changing Light Bar (Pinch Detect) Litter-Robot 4: Green with Partial Red Flashing (OmniSense sensors need cleaning) Litter-Robot 4: Hard ResetThese sensors detect when a cat has entered or exited the unit. If your unit has a flashing red light bar or the unit will not cycle, this indicates that the cat sensor has been triggered for more than 30 minutes. You will also receive a notification on your phone if you use the Whisker app. Successful: If your unit returned home and displays a ...So, whisker devs FIX THE APP or ill hack you and do it myself. Go line by line in your code and use a note book or white board to explain each function in words like: this is what makes the app UI, this is for when the robot sees an error, etc. You will find the faulty code and then you can fix it. Okay? Okay. Thank you.If it cannot cycle after three attempts, the globe will return to the home position, and the control panel will flash yellow and red or blue and red lights. There are a few things you can do to troubleshoot a jammed Litter-Robot globe: 1. Turn off the unit and unplug it. 2. Remove the bonnet. 3. Remove the globe. 4.May 10, 2022 · The Litter-Robot 4 has many of the same features as the previous model. It self-cleans after each use by using a patented sifting system to deposit waste into the drawer at the base of the unit. It can be used with multiple cats. The litter box is WiFi-enabled to connect to your smartphone (iOS and Android). More detailed instruction on fixing plastic cover to prevent slow flashing yellow light pinch detect error on litter Robot 3 Open Air, and better rubber band...We accept returns of products within 30 days of the sale date for any reason. Items returned after 30 days may not qualify for a refund, or may incur an extra $25 restocking fee, except for the Whisker Litter-Robot III Open Air and Litter-Robot III Open Air Connect and Litter-Robot 4 which are covered by the 90 Day Customer Satisfaction Guarantee below.With most litters, the clean litter should be below the suggested line. This fixes the issue a lot of the time, even when it doesn’t look to full -make sure the bot is not touching the wall or anything else -make sure the bonnet is on correctly and seems tightly snapped -make sure the bag is hooked on the 4 notches, below the tray.The filter works very well and in either instance couldn't detect odors at all. It's important to keep an eye on it via the Whisker app. It connects to your robot, offers to nickname the machine (turd burglar), offers to send you notifications every time your kitty goes potty, to let you know of any errors immediately.Litter robot 3 over torque fault out of box. Got our robot today. So far nothing but issues. Ran one proper cycle on Initial startup. Torque fault after that. Followed all the troubleshoot steps on the website. I weighed the litter initially and put in the recommended amount and not over the fill line.Litter-Robot 4 is the latest evolution of the highest-rated WiFi-enabled, automatic, self-cleaning litter box for cats. With over 20 years of customer feedback driving product innovation, Litter-Robot 4 features new sensor and litter-sifting technology for enhanced odor control, cat safety, and real-time tracking of waste and litter levels through the …Hi there, we would be happy to help you. Are there any flashing lights on your unit? Have you reached out to our customer service team yet? Please let us know. I would make sure it is seated correctly, and if you want to make extra sure you can remove it and then try a cycle. Always unplug from the back of the unit as opposed to the wall if you want to do a complete reset. Leave it unplugged for 10 mins and then plug it back in. Erinsceales. • 1 yr. ago.Hello @Mariagav , Thank you for your reply. According to your order number, the robot is no longer under warranty. If the cleaning of the DFI sensor didn’t fix the issue, we recommend replacing it so you can order a new one from this link: We also recommend replacing the 3 sets of pins so you can order new ones from these links: The following …Community for all things Litter-Robot. Post your experiences, tips, tricks, and hacks.The Litter-Robot is equipped with Anti-Pinch Sensors on both sides of the Waste Drawer Chute to ensure your cat’s safety while in use. These sensors monitor ....